Roles at Cloverpo
×
Open a role to see what you’d do each day, what the practice counts on you for, and the kind of VA who does well in it.
Medical Receptionist The friendly voice and organized calendar behind the practice’s front desk.
Key responsibilities
Answer inbound calls and route urgent ones to the practice’s clinical staff
Schedule, confirm, reschedule and cancel appointments
Send reminders and fill last-minute openings
Register new patients and update demographics
Reply to patient portal messages and emails
Collect intake forms before the visit
What the practice counts on you for
A full, accurate schedule with fewer no-shows
Patient calls and messages handled promptly
Clean patient records from the first visit
Clear handoffs to the practice’s in-office team
Ideal VA for this role
Patient-focused and calm on a busy phone line.
A warm, clear phone voice and patience with upset or confused callers
Experience with scheduling systems and patient portals
Keeps calls, messages and the calendar moving at the same time
Knows when a call needs to go to the practice’s clinical staff
Competitive pay , with a salary increase after six months. We go through it with you at your interview.
Select Medical Receptionist
Medical Scribe Real-time charting, so the practice’s providers finish notes before they leave.
Key responsibilities
Join visits virtually and document the encounter in real time
Draft history, exam, assessment and plan in the practice’s EHR template
Queue orders, referrals and follow-ups for provider sign-off
Transcribe provider dictations into the chart
Update problem lists, medications and allergies
Prepare charts before the day's visits
What the practice counts on you for
Complete, accurate notes ready for provider review
Less after-hours charting for the practice’s providers
Notes that follow the practice’s templates and preferences
Strict privacy during every patient encounter
Ideal VA for this role
Quick, precise and comfortable with clinical language.
A healthcare background with strong medical terminology
Types fast and accurately enough to keep up with a live visit
Comfortable working inside EHR templates
Records what the provider says and never adds clinical opinions
Competitive pay , with a salary increase after six months. We go through it with you at your interview.
Select Medical Scribe
Medical Admin Assistant Keeps the back office moving: referrals, records, faxes and follow-ups.
Key responsibilities
Coordinate referrals and track them until the visit is booked
Follow up on prior authorizations with payers
Manage the fax inbox and file documents to the right chart
Request and send medical records
Process refill requests for provider approval
Keep task lists, trackers and reports up to date
What the practice counts on you for
No referral or authorization left waiting
Organized, up-to-date patient documents
Fewer interruptions for the practice’s clinical staff
Written step-by-step guides for repeat tasks
Ideal VA for this role
Organized, persistent and good at follow-through.
Tracks many open referrals and requests without losing any
Comfortable with payer portals, faxes and EHR document filing
Follows up with offices and payers until things get done
Writes clear notes and keeps trackers current
Competitive pay , with a salary increase after six months. We go through it with you at your interview.
Select Medical Admin Assistant
Medical Billing Assistant Gets claims out clean and payments in faster.
Key responsibilities
Verify insurance eligibility and benefits before visits
Enter charges and submit claims
Post payments and reconcile EOBs and ERAs
Work denials and resubmit corrected claims
Follow up with payers on unpaid and aging claims
Prepare patient statements and answer billing questions
What the practice counts on you for
Fewer denied and rejected claims
Faster payments and a smaller A/R backlog
Accurate patient balances
A clear weekly billing status report
Ideal VA for this role
Careful with numbers and steady on payer calls.
Understands eligibility, claims, EOBs and denial reasons
Experience with billing software and payer portals
Patient and persistent when chasing unpaid claims
Explains balances to patients clearly and kindly
Competitive pay , with a salary increase after six months. We go through it with you at your interview.
Select Medical Billing Assistant
Medical Coder Accurate codes that match the documentation and get paid.
Key responsibilities
Review provider documentation for each encounter
Assign ICD-10-CM, CPT and HCPCS codes and modifiers
Check codes against payer rules and NCCI edits
Flag unclear documentation for a provider query
Review charges before claims go out
Support internal coding audits
What the practice counts on you for
Accurate, payer-ready claims
Codes that match what was documented
Fewer coding-related denials
Feedback that helps improve documentation
Ideal VA for this role
Detail-driven and guided by the documentation.
A current CPC, CCS or equivalent coding certification, with strong knowledge of ICD-10-CM, CPT and HCPCS
Codes only what the documentation supports
Keeps up with payer rules and yearly code updates
Writes clear, respectful queries to providers
Competitive pay , with a salary increase after six months. We go through it with you at your interview.
Select Medical Coder